Financial Ombudsman Service decision DRN-6034777 involving Volvo Car Financial Services UK Limited. Issue: vehicle-quality. Finance type: Conditional Sale. Decision: Upheld. Year: 2024. Remedy: VCFS must end the agreement ensuring no liability for rentals after collection, collect the car at no cost, refund £4,743.50 advance payment, reimburse 10% of repayments from August 2024, pay £100 com