Financial Ombudsman Service decision DRN-4545086 involving Stellantis Financial Services UK Limited. Issue: vehicle-quality. Finance type: Conditional Sale. Decision: Upheld. Year: 2024. Remedy: Take back the car and end the conditional sale agreement with nothing further owed. Ensure no termination or recovery costs are passed to Mr W. Refund £13,500 deposit/part-exchange amount with 8% inte