Financial Ombudsman Service decision DRN-5468486 involving MotoNovo Finance Limited. Issue: Mis-Selling. Finance type: Hire Purchase. Decision: Upheld. Year: 2022. Remedy: MotoNovo must collect the car, refund deposit of £1,662.34, refund payments from 13th month onwards, refund repair costs, add 8% interest, and pay £250 compensation.