Financial Ombudsman Service decision DRN-4587871 involving MotoNovo Finance Limited. Issue: Mis-Selling. Finance type: Hire Purchase. Decision: Upheld. Year: 2024. Remedy: Pay £421 for diagnosing and repairing EGR filter. Pay £668.74 for hiring another car during repairs. Pay £553.04 for the 2023 service. Apply 8% interest. Pay £250 for inconvenience.