Financial Ombudsman Service decision DRN-5157377 involving Mercedes-Benz Financial Services UK Limited. Issue: vehicle-quality. Finance type: PCP. Decision: Upheld. Year: 2019. Remedy: MBFS must end the agreement with nothing further to pay, collect the car, refund deposit of £1,321 with 8% interest, pay £350 compensation, remove adverse credit entries, and not enforce excess mileag