Financial Ombudsman Service decision DRN-5753918 involving Hyundai Capital UK Limited. Issue: vehicle-quality. Finance type: Conditional Sale. Decision: Upheld. Year: 2024. Remedy: End the agreement with nothing further to pay. Collect the car at no cost to Mr E. Refund deposit contribution of £10,600. Refund 15% of monthly payments for impaired usage. Refund £317.57 for additio