Financial Ombudsman Service decision DRN-5306653 involving Hyundai Capital UK Limited. Issue: vehicle-quality. Finance type: Conditional Sale. Decision: Upheld. Year: 2024. Remedy: End the agreement with nothing more to pay. Collect the car at no cost to Mr N. Remove any adverse entries from Mr N's credit file. Refund the £1,000 deposit. Refund all monthly payments made from Jul