Financial Ombudsman Service decision DRN-5072538 involving Hyundai Capital UK Limited. Issue: vehicle-quality. Finance type: Fixed Sum Loan. Decision: Upheld. Year: 2024. Remedy: Refund £1,147.69 for the hire car Mr P paid for. Pay 8% simple yearly interest on the refunded amount. Pay £500 for distress and inconvenience caused. Remove any adverse information from Mr P's credit