Financial Ombudsman Service decision DRN-4036553 involving Oodle Car Finance. Issue: satisfactory-quality. Finance type: Hire Purchase. Decision: Upheld. Year: 2023. Remedy: End the agreement with nothing further to pay; Collect the car at no further cost; Refund deposit/part exchange of £4,999; Refund all payments from 29 June 2022; Pay 8% interest; Pay £150 for distress