Financial Ombudsman Service decision DRN-5431435 involving CA Auto Finance UK Limited. Issue: vehicle-quality. Finance type: Hire Purchase. Decision: Upheld. Year: 2024. Remedy: Reimburse windscreen wiper/washer pump repairs. Reimburse air-conditioning system repairs or settle directly with garage. Pay 8% simple interest on refunds. Pay £150 for distress or inconvenience caus