Financial Ombudsman Service decision DRN-6068717 involving CA Auto Finance UK Limited. Issue: vehicle-quality. Finance type: Hire Purchase. Decision: Upheld. Year: 2024. Remedy: End HP agreement and collect van at no cost, refund £250 deposit, refund monthly payments since breakdown Dec 2024, reimburse recovery/towing/turbo repair costs on proof, pay 8% interest on refunds, p