Financial Ombudsman Service decision DRN-5946798 involving BMW Financial Services (GB) Limited. Issue: Mis-Selling. Finance type: Hire Purchase. Decision: Upheld. Year: 2020. Remedy: BMW must pay £400 compensation for handling issues, refund overdraft fees incurred between December 2024 and January 2025 with 8% interest, and contact Mr R to arrange a suitable payment arrangement f