Financial Ombudsman Service decision DRN-6029082 involving Blue Motor Finance. Issue: vehicle-quality. Finance type: Hire Purchase. Decision: Upheld. Year: 2025. Remedy: Refund £637.02 for car's repair, £144 for diagnostic upon proof, one monthly repayment made in April 2025, 8% simple interest per year, £250 compensation for distress and inconvenience.