Financial Ombudsman Service decision DRN-5767642 involving Blue Motor Finance. Issue: vehicle-quality. Finance type: Hire Purchase. Decision: Upheld. Year: 2024. Remedy: End agreement, nothing further to pay. Remove adverse credit file entries. Collect car at no cost. Refund £2,000 deposit. Refund rentals from 1 Nov 2024 when car unusable. Refund recovery, inspection