Financial Ombudsman Service decision DRN-4523808 involving Blue Motor Finance. Issue: vehicle-quality. Finance type: Hire Purchase. Decision: Upheld. Year: 2022. Remedy: End agreement with nothing further to pay, collect car, refund £999 deposit, refund all payments less 20% for usage, pay £115 battery cost, £36 assessment, £198 repairs, add 8% interest, pay £100 comp